Hassle-Free Size Exchange
📏 Ruf & Tuf Exchange Policy
We want you to shop with confidence at Ruf & Tuf. If the size doesn’t fit, here’s our simple exchange process:
📩 Exchange Request
Please contact us at rufandtufofficial@gmail.com / 0318-2662838 within 2 days of receiving your order to request a size exchange.
🧵 Product Condition
Items must be:
- Unused & unwashed
- In original condition
- With all tags attached
🚚 Delivery Charges
Customers are responsible for both-way delivery charges for any size exchange.
⏱️ Processing Time
Once we receive your returned item, the exchange will be processed within 10–14 working days.
🚫 Non-Exchange Items
No exchange, return, or refund is applicable on sale, discounted, or promotional items.