Hassle-Free Size Exchange

📏 Ruf & Tuf Exchange Policy

We want you to shop with confidence at Ruf & Tuf. If the size doesn’t fit, here’s our simple exchange process:

📩 Exchange Request

Please contact us at rufandtufofficial@gmail.com / 0318-2662838 within 2 days of receiving your order to request a size exchange.

🧵 Product Condition

Items must be:

  • Unused & unwashed
  • In original condition
  • With all tags attached

🚚 Delivery Charges

Customers are responsible for both-way delivery charges for any size exchange.

⏱️ Processing Time

Once we receive your returned item, the exchange will be processed within 10–14 working days.

🚫 Non-Exchange Items

No exchange, return, or refund is applicable on sale, discounted, or promotional items.